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Privacy Policy

Fidelitytechs has a strict privacy policy with respect to our customer's personal data. Any customer data is kept in strict confidence by Fidelitytechs, and is not disclosed to any third party without the consent of the customer.This policy covers how Fidelitytechs treats personal information that Fidelitytechs collects and receives, including information related to your past use of Fidelitytechs products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.
 

Fidelitytechs does not contact children under age 13 about special offers or for marketing purposes without a parent's permission.
 

We do not share your confidential details with any third party for business or malicious interests. But when you take services of Antivirus Help and you provide information about yourself and your business, we use this information to fulfill your service requests, and provide your issue related information over the phone or via email or chat or direct mail.
 

We do not share this information with outside parties except to the extent necessary to resolve your issues and fulfill your needs. Such other parties may include, but are not limited to, online supports of appropriate service providers like antivirus software companies etc, credit card merchant services and other useful systems.
 

Fidelitytechs may disclose the information that we collect about you when we have reason to believe that it is necessary to identify, contact, or bring legal action against persons or entities that may be causing injury to you, to us, or to others. We may also disclose your information when we believe the law requires it.
 

Opt-Out

We use IP addresses to analyze trends, track user movement, administer the site, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. If at any point we choose to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify user via e-mail. We will use information in accordance with the privacy policy under which the information was collected.
 

Third-Party Links -

The Website may contain links to websites operated and maintained by third parties over whom we have no control. The information practices of those websites are not covered by this privacy policy. Any information you provide to third-party Web sites or that we provide in relation to provide any service to you made will be governed under the terms of each such Web site's privacy policy.
 

Please note that when you click on one of these type of links, you are entering another Web site, and we have no responsibility or liability whatsoever for the content, actions, or policies of such third-party Web sites. We encourage you to read the privacy policies of all third-party Web sites that link to this Website, because such privacy policies may be materially different from this privacy policy.
 

Diagnostic Tool - Some Fidelitytechs online diagnoses applications may gather a broad variety of functional information about the state of a computer system and the applications on it. This information is packaged into a document containing all the essential details needed by Fidelitytechs and is transmitted securely over the Internet to the Winpro Technologies server. Fidelitytechs analyzes this information to help diagnose and solve end-user problems. Information collected by the Winpro Technologies application will not contain any sensitive information such as e-mail messages, e-mail addresses sent to, passwords, profiles, websites visited, etc.
 

Use of the Remote Access and Diagnoses applications is also subject to the terms of use in the respective software license agreements
 

Cookies

A cookie is a message given to a web browser by a web server. The browser stores the message in a text file. The main idea of cookies is to identify users and possibly prepare customized web pages for them. Usage of a cookie is in no way linked to any personally identifiable information while on our site and cannot violate the privacy of our customers.
 

Live Help Session Records

Fidelitytechs reserves the right to monitor on-line and off-line sessions between user and a Tech Support Executive for quality control of the service provided to the customer by Tech Support Executive. Moreover, we may record on-line and off-line sessions conducted on the Web site for user reference and to assist in resolution of disputes and/or potential complaints. The session records will also be used to improve the service, build a support knowledge base, and/or conduct internal market research. Session record data will, however, not be correlated with personally identifiable data about individual customers.
 

Log Files

We use IP addresses to analyze trends, track user movement, administer the site, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.If at any point we choose to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify user via e-mail. We will use information in accordance with the privacy policy under which the information was collected.
 

Changes To Our Privacy Policy

By using our Web site, you consent to the collection and use of the above information by us. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose this information. Unless otherwise provided below, the revised terms will take effect when they are posted. Once any changes that we make to this Privacy Statement become effective, your continued use of the site after such time will signify your acceptance of the new terms.
 

Please contact us if you should have any questions, comments or concerns about this privacy policy.If you wish to stop receiving any emails or any other form of communication from Fidelitytechs.com, please email us at support@Fidelitytechs.com